FAQs
HOW MANY MAGAZINES ARE INCLUDED IN A SUBSCRIPTION?
Flip City publishes every 3 months. A subscription includes 4 editions that are delivered on a quarterly schedule over the period of 1 year.
I BOUGHT 5 GIFT SUBSCRIPTIONS GOING TO DIFFERENT ADDRESSES, HOW DO I GIVE YOU THE SHIPPING INFORMATION?
Fill out THIS FORM to enter separate addresses.
I ORDERED A SUBSCRIPTION OVER A MONTH AGO, WHERE IS IT?
When subscribing the subscription starts with the upcoming edition. If your subscription was ordered just after publication of the current edition you could wait up to 12 weeks for your first edition. The start date of your subscription is noted in the product description.
HOW DO I CHANGE MY SHIPPING ADDRESS?
Fill out THIS FORM
I HAVE A SUBSCRIPTION AND DIDN'T RECEIVE THE CURRENT EDITION. WHAT'S GOING ON?
All subscriptions are mailed, hot off the presses, via USPS 2nd class mail. Occasionally the USPS does not complete delivery. FLIP CITY replaces all missing magazines. Email us flipcity@flipcitymag.com and we will take care of you.
HOW DO I CANCEL MY SUBSCRIPTION?
Log into your customer account on our Shopify store and there will be a customer portal that allows you to manage your subscription. If you are experiencing problems email us flipcity@flipcitymag.com
DO YOU SHIP INTERNATIONALLY?
Yes! We do accept international SUBSCRIPTIONS and past issues purchases on our store. Yes, we know the shipping is expensive. We do not profit on shipping and the rate is not flexible.
WHAT IS WRONG WITH YOU?
We are FREE SPEECH absolutists and do not take your feelings into consideration. Laughing at insanity is our brand. Feel free to yell at us.